Mary & Gary
To Home Owners Considering Going Geothermal,
Last summer our house was crawling with contractors. After 23 years the old homestead was feeling its age, so we were in the market to do some major sprucing up. We listened to dozens of salesmen pitching their products and services. Some were slick. Most were simply salesmen – men who would not set foot on our property again.
When it came to providing us with estimates for having a geothermal heating system installed, the stakes got a little higher. This would cost more than the new roof, the new attic insulation, or the cosmetic power washing and painting. And it would matter more. We are creatures of comfort. While we wanted to save energy, we wanted to be warm and cozy in the winter and still be able to keep our cool during Maryland’s hot summers. Even after researching how the geothermal process works, we were a little nervous.
It didn’t help that the one spokesman admitted that were we to choose his company, everything would be subbed out. The fact that another company’s salesman named a price, but neglected to explain to us how their particular product would be installed or operate, left us feeling less than confident. Enter John Love.
It was immediately clear to us that John wanted us to be comfortable with his price, his product, his service, his company and its track record. He answered our questions. Talked us through the process. Choosing Love’s Heating and Cooling was the easiest decision we made all summer. We both felt comfortable and completely at ease.
John’s crew was wonderful. Polite, respectful of our home and our decisions, always keeping us informed of what was going on. John’s son helped us to program our thermostat for both the winter and summer, explaining everything we needed to know as we made our choices. John made sure that all of the work was done to his satisfaction, and to ours. The county inspector found no fault. John made sure we had all our paperwork in order to meet county and state requirements for energy rebates and grants.
We couldn’t be happier with our new heating and cooling system. Our utility bills are far lower and we’ve been harvesting strawberries that are now growing where the ugly old air conditioning unit used to be!
Mary & Gary
Severna Park, MD